The rooms are exceptional, the mattress was so comfortable and the room size was HUGE. The hotel staff are so friendly and the services and facilities were top tier. I thoroughly enjoyed my stay. The property is so central to everything and I would book to stay here again.
Lesedi
januar 2025
Nicely touched details from the hotel entrance warmly welcomed by the doorman and the reception - thanks to Tuan who checked us in - coffee and muffins in the morning, very friendly Soukaina who gave us clear instructions to the California Academy of Science… we enjoyed a family-like six nights stay very much!
Sufen
februar 2025
The hotel provides a warm, welcoming atmosphere, and the staff demonstrates exceptional friendliness and are most helpful! I enjoyed a remarkable dining experience at the bar, where the culinary offerings were of the highest caliber.
Carol
november 2024
Excellent staff. High quality amenities. Close to business meetings and Moscone West.
Debpal
oktober 2024
The room and the service were good.
Vuka
september 2023
Great and convenient location. Very well maintained hotel with friendly staff. Was disappointed that the entire lobby area is under renovation. No bar or restaurant, but very good room service.
Piper
august 2024
Comfortable room with helpful room service when needed. Great view of Union Square, with good restaurants and many activities nearby. Concierge very knowledgeable and helpful.
Raymond
mai 2024
It’s it’s in downtown and whatever we require in the facilities where there in the hotel Ivan the needle also that we like it very much
Wilfred
oktober 2024
Great and welcoming service generally by all staff who are all truly exceptional. Typically Taj! You can’t beat them at that. Set menu and only served in the room till 9 pm . Kitchen wholly inflexible on menu. For instance they have club sandwich. When I asked them to make it a vegetarian club sandwich they said they can’t do it!! . Really I thought!. No freshly squeezed juices, Very limited (2) Indian veg selections on menu. Poha for breakfast and Paneer Makhni . The Room service wouldn’t allow me to speak to the chef. Not what you expect of the Taj but then they have adapted well to America to cater to the market here and what’s expected including by offering free coffee and pastry in the morning in the lobby. Same cup cake all three days I stayed. No variation . Was disappointed. I ordered hot milk one night with haldi and pepper at 9-10 pm and they obliged despite the kitchen being closed . Next day I ordered only hot milk and they remembered to serve it with Haldi and pepper. Now that’s the Taj I know!. Otherwise I had to remind myself that I was staying in a Taj.
Suresh
juni 2022
Upscale hotel on Union Square, a fantastic place to enjoy the life in SF. Thanks for your welcoming, our room was a dream! This is the place to go and stay. Breakfast in the room is delicious, try it!
Joel
november 2023